Returns
WELCOME
Please find below the following terms that govern your use of, and purchase of, products from Defend Jersey Apparel (our Site).
Please note that your use of our Site constitutes your agreement to follow and be bound by these terms (the "Agreement").
PAYMENT
We accept Credit Cards and PayPal.
PROCESSING ORDERS
Expect approximately 5 days to process your order.
SHIPPING
US - Expect between 3 - 5 business days for standard shipping.
International - Expect between 5 - 20 business days (without tracking). International orders are subject to being charged custom fees by the destination country's government. Defend Jersey Apparel is not responsible for these charges or fees.
RETURN POLICY
All sales are final. There are NO REFUNDS or EXCHANGES with the following exceptions:
Damaged item - If an item is damaged, we will honor an exchange WITHIN 7 DAYS FROM THE DATE OF DELIVERY.
Incorrect Item - If an item is incorrect in terms of design, color or size from that of which was ordered, we will honor an exchange WITHIN 7 DAYS FROM THE DATE OF DELIVERY.
Please email support@DefendJersey.com with details on exchanging your item if damaged or incorrect.
Missing Item - If your order did not arrive:
Check your shipping confirmation and confirm that you entered the correct address.
If the address you provided when you placed your order was INCORRECT, we'll be happy to re-ship your order to you provided it is returned to us. Please know however that in this case you will have to cover the costs to re-ship.
If the shipping address was correct, please get in touch with us at support@defendjersey.com noting your order number. We'll see what can be done.
COLORS
While we have made every effort to display the colors of our products on our Site as accurately as possible, the actual colors you see is dependent upon your monitor, therefore we cannot guarantee that your monitor's display of any color perfectly match the color of the product you receive.
QUESTIONS AND CONCERNS
If you have any questions about your online order or concerns in regard to our policies please contact at support@DefendJersey.com